Delivery and returns

Here you will find all the essential information about our delivery options.

Your orders are prepared with care and generally shipped within 48 hours after receipt of payment, subject to availability. The shipping method is selected according to the nature, weight and volume of the products ordered.

Delivery and shipping Transporting your parcel

We prepare and ship your orders with care to ensure delivery suited to the nature of your products: standard parcels, heavy goods, large volumes or pallet shipments.

Shipment within 48 hours

Parcels are generally shipped within 48 hours after receipt of your payment, subject to the availability of the ordered goods.

Delivery tracking

As soon as possible, a tracking link is provided so that you can follow the progress of your parcel delivery.

Protected parcels

Particular care is taken when preparing parcels, especially for fragile products or goods requiring specific protection.

Our carriers Standard shipping methods

Depending on the nature of your order, its weight, volume and destination, we select the most suitable shipping method.

Tracked Colissimo

Delivery with signature for parcels up to 30 kg.

Tracked DPD

DPD / Exapaq shipment with signature for parcels up to 30 kg.

Tracked Chronopost

Delivery with signature for parcels up to 30 kg.

Kuehne Nagel

Transport with signature for pallets, heavy or bulky parcels.

Delivery costs What shipping costs include

Shipping costs include packaging, handling and postal costs. They may include a fixed part and a variable part depending on the price, weight or volume of your order.

We recommend grouping your purchases into a single order. Two separate orders cannot be automatically combined: shipping costs will therefore be applied to each order.

• Packaging adapted to the nature of the goods

• Handling and order preparation

• Postal or transport costs depending on the shipping method

• Reinforced protection for fragile or specific products

Please note Shipping adapted to your products

Your parcel is shipped at your own risk, but particular care is taken with every preparation. Parcels are protected according to the nature of the goods ordered, in order to limit risks during transport.

Returns and withdrawal Need to return a product?

Would you like to return a product or exercise your right of withdrawal? You can consult our withdrawal form to find out what information you need to send us before returning the goods.

Access the withdrawal form

Let’s work together Have a project? Let’s talk.

Do you need a seal, acoustic foam, an anti-vibration solution, a sealing material or a custom technical part?

Our team helps you find the most suitable solution for your application.

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